FREE WORLDWIDE SHIPPING

FAQ

How much does shipping cost?

We ship worldwide and it is absolutely free.

 

How do I use my discount code?

You can enter your discount code during checkout of your order. The discount will immediately be deducted from the total order amount.

 

Is VAT included in the price?

Yes, VAT is included in the price for orders within the European Union. VAT and/or fees for import and/or customs are not included for orders outside the European Union. 

 

What payment methods do you accept?

We accept payment through Visa, MasterCard, and American Express. All payments are handled by either Stripe or Paypal, depending on what you select during checkout.

 

Why do I have to enter my phone number during checkout of my order?

Your phone number is needed for the courier to be able to send you updates regarding your delivery. It is simply needed to facilitate the delivery. We do not store the number.

 

How do I track my order?

You can track your order from your order status page. To reach the order status page, click "View your order" in the shipping confirmation email that is sent to you when your order is shipped. You can also track your order directly through the courier.

 

How long does shipping usually take?

Orders are shipped from Sweden within 5 business days, usually quicker than that. See our page about Shipping for more information.

 

How is my order delivered?

We use DHL Express for international orders and Postnord for orders within Sweden.

 

Will I be notified when my order arrives?

Yes, the courier will notify you by email and text message. For any inquiries regarding your shipment we recommend that you contact the courier. You can find the tracking number in your order status page.
For any other questions related to your order, send an email to order@depochewatch.com

 

If I change my mind, can I return my watch?

Yes, orders may be returned within 14 days of delivery. See the section about Returns on our Terms and Conditions page for more information.

 

Can I change the battery?

The battery normally lasts 2-4 years. If you need to replace the battery we recommend that you visit your local watch shop.

 

Can I sell your watches in my store?

Yes you can, please contact us at sales@depochewatch.com

 

I have a blog/instagram, can you sponsor me?

We are absolutely interested in partnerships and collaborations. Please contact us at sales@depochewatch.com

  

How do I get notified of upcoming product launches and offers?

Sign up to our newsletter at our front page or during checkout of your order.